Leader of the Pack VC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect when you purchase, register for, or participate in our dog-training courses, classes, and services.
Information We Collect
When you register for or purchase one of our courses, classes, or services, we may collect:
- Your name
- Email address
- Phone number
- Your dog's name
- Your dog's breed and age
- Information about the course, class, or service you purchase
- Payment and transaction information necessary to process your purchase
How We Use Your Information
We use the information we collect to:
- Process and manage your enrollment and purchases
- Contact you about your course, class, schedule, or other services you have purchased
- Contact you about changes, cancellations, or other important information regarding an in-person class
- Provide customer support
- Keep records of your enrollment and participation
- Prepare for and provide our dog-training services
- Improve our courses, classes, and services
- Send you marketing communications when you have requested or consented to receive them
Your dog's name, breed, and age may be used to help us understand your dog's needs and prepare for and provide appropriate training services.
How We Protect Your Information
We take reasonable steps to protect your personal information and limit access to people who need the information to provide our services.
However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.
Payment Information
Payments for our courses and services may be processed through Thinkific and third-party payment providers.
We do not need to store your complete credit or debit card information ourselves. Payment providers may collect and process payment information according to their own privacy policies.
Sharing Your Information
We do not sell your personal information.
We may share information with service providers that help us operate our business, process payments, provide our courses and services, communicate with customers, or maintain our website and systems.
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.
How Long We Keep Your Information
We retain your information for as long as reasonably necessary to provide our services, maintain appropriate business and financial records, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Choices and Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.
To make a privacy-related request or ask a question about how your information is handled, please contact us at:
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Leader of the Pack VC
Email: [email protected]